Our Policies

Terms and Conditions

When buying an a MulTEA Love Product, you agree that: (i) you are responsible for reading the full item listing before making a commitment to buy it: (ii) you enter into a legally binding contract to purchase an item when you commit to buy an item and you complete the check-out payment process.

Shipping Policy

Please allow up to10 days (or less) for your MulTEA Love product(s) to be shipped. If you have not received your product within 10-15 days, please contact us through our Contact Us page from our website.

Privacy Policy

When you conduct a transaction on our website, as part of the process, we collect personal information you give us such as your name, address and email address. Your personal information will be used for the specific reasons stated above only. We collect such Non-personal and Personal Information for the following purposes:

  • To provide and operate the services

  • To provide our users with ongoing customer assistance and technical support

  • To be able to contact our Visitors and users with general or personalized service-related notices and promotional messages

  • To create aggregated statistical data and other aggregated and/or inferred Non-personal Information, which we or our business partners may use to provide and improve our respective services

  • To comply with any applicable laws and regulations

Return Policy

If you ever find yourself unhappy with a MulTEA Love product please contact us through our Contact Us page from our website and we will either exchange the product or send a full refund.